Privacy Policy
Effective date: September 1, 2026
The Word Forum, Inc. ("TWF", "we") respects your privacy and complies with applicable data protection laws. This policy explains what personal information we collect through our website and related services, and how we use and protect it.
1. Information We Collect
| When | What we collect |
|---|---|
| Seminar / event registration | Name, email address, phone number, affiliation (optional) |
| Online donations | Name, email address, donation amount and history. Note: TWF does not store card or bank details — payments are processed directly by our payment processor (Stripe). |
| Newsletter subscription | Name, email address |
| Website visits (automatic) | Cookies, usage logs, browser and device information collected through analytics tools |
2. How We Use Your Information
- To confirm seminar and event registrations and send related information
- To process donations and issue donation acknowledgments and tax receipts
- To send newsletters and ministry updates
- To analyze website usage and improve our services
- To respond to your inquiries
3. How Long We Keep Your Information
We keep personal information only as long as needed for the purposes above. Records we are legally required to retain (such as donation and accounting records) are kept for the period required by applicable law. Newsletter information is kept until you unsubscribe.
4. Sharing and Service Providers
We do not sell or rent your personal information. We share it only with service providers who process it on our behalf, limited to what their service requires:
- Payment processing: Stripe
- Email delivery: Mailchimp, Brevo
- Website analytics: Google Analytics, Vercel Analytics
Beyond this, we disclose personal information only where required by law.
5. Cookies
Our site uses cookies and similar technologies to improve our services. You can refuse or delete cookies in your browser settings, though some features may not work as intended. Embedded third-party services (such as YouTube videos) are subject to their own providers' cookie policies.
6. International Transfers
TWF is a nonprofit corporation based in New York, USA. Personal information is processed and stored on servers in the United States. If you use our services from outside the US, your information will be transferred to and processed in the US.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time, and you can unsubscribe from our newsletter via the link in any email or by contacting us. If you are in the European Economic Area, you have additional rights under the GDPR, including the rights of access, rectification, erasure, data portability, and objection, and the right to lodge a complaint with your local supervisory authority.
8. Security
We take reasonable measures to protect personal information against loss, theft, and unauthorized access, including access controls and encryption in transit (HTTPS).
9. Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected such information, we will delete it promptly.
10. Contact Us
For privacy inquiries or to exercise your rights:
The Word Forum, Inc. — info@thewordforum.org
11. Changes to This Policy
If we update this policy, we will post the revised version on this page with a new effective date.